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Improving IT service capabilities

Human Capital Improvement Stipends (HCIS)

The HCIS Program will help upgrade the skills of the Palestinian IT service workforce through provision of stipends for: (a) internships for students in the last 2 years of studies; (b) train-to-hire for IT graduates; (c) on-the-job training for recently hired IT professionals; (d) international workers with relevant technical and managerial skills to cover additional costs of hiring international workers to be employed in senior and/or leadership roles in West Bank and Gaza.

The “Human Capital Improvement Stipends” Program focuses on helping IT firms (including tech and tech enabled startups) that need to upskill the workforce to scale up their business, increase their opportunities for growth, attract new local and international clients.

The Student internship stipends window will be available to students in the last 2 years of their university studies

Train-to-hire stipends window will be available to university graduates who need to gain knowledge and practical skills in mid-level or advanced-level value added IT services.

The On-the-job training stipends window will help cover the remuneration of new IT staff who need to gain knowledge and practical skills in mid-level or advanced-level value added IT services that cannot be found easily in the Palestinian labor force but are essential to being hired for new IT services projects with international buyers, based on a letter of intent / soft contract with international buyer.

The Expatriate stipends window will support international staff, with senior technological expertise or leadership experience, to work with Palestinian IT services firms to build the technical and managerial capacity of their workforce.

Advisory Services

Technology for Youth and Jobs Project provides technical assistance to eligible Palestinian IT services firms to improve their managerial and organizational abilities and leadership skills, while also developing and implementing business resiliency measures and business relaunch measures to respond to the COVID19 crisis.

IT and Gender Needs Assessment and Engagement:

Technology for Youth and Jobs Project aims to increase access to employment of women in the Palestinian IT service companies, including in management and leadership positions as this has been shown to result in better problem-solving skills in businesses. To do this, TechStart will conduct a comprehensive assessment of the effect of gender on women’s employment in IT services, to reveal the current employment landscape of IT service companies, create a better understanding of the expectations faced by hiring managers when it comes to recruitment, retention and promotion of female staff, and identify the constraints and opportunities faced by male and female employees working in the sector. As a result of this study Techstart will design and then pilot these solutions in the market.  

 COVID-19 Employment Support Subsidies

TechStart provides employment subsidies to existing staff in IT services companies who can no longer be assigned to client projects or to internal management functions due to losses from client revenues and are at risk of redundancy.